8:30 PM Tuesday Update:
Water service has been restored to all customers. Pressure is holding and will continue to build back.
Thanks for hanging in there with us.
As a reminder, the impacted areas are under a precautionary boil advisory.
Update on the water situation (for some residents in the western part of the city) following damage to a water line on Monday:
Once service is restored, affected residents will be under a boil advisory. Read more here: http://cityofderidder.org/CivicAlerts.aspx?AID=64
City workers were unable to make a repair to the existing line. The city has entered into an emergency agreement with Mastercraft Construction to run a new line under Cowpen Creek. The material and equipment are en route to the location and work will begin soon. This will be an extensive project as workers bore and connect to the existing infrastructure under the creek.
While it is difficult to predict a time frame considering the repairs ahead, right now, the city estimates an additional 24-hour water outage for the affected customers. The city will continue to update during the repairs.